Information we collect
When you call, email or submit a service request, we may collect your name, phone number, email address, service address and details about the equipment or problem you describe.
How we use information
We use this information to respond to inquiries, arrange and provide requested service, communicate about appointments or estimates, maintain service records and improve customer support.
Website forms and service providers
Website requests may be processed through service providers that help us manage customer communications and leads. We share only the information reasonably needed to provide those services.
Your choices
You may ask us to update or correct your contact information. You may also ask us to stop non-essential communications.
Contact us
Questions about this policy can be sent to customerservice@mmhomecomfort.com or discussed by calling 289-637-3541.
Last updated: July 18, 2026.
Information retention
Service and communication records may be retained for as long as reasonably needed to respond to the request, support customer service, maintain business records and meet applicable obligations.
Safeguards
Reasonable administrative and technical measures are used to protect information under our control. No online system can guarantee absolute security, so avoid submitting payment-card information, passwords or unrelated sensitive information through the general service form.
Website and communication data
The website and its service providers may process basic technical information needed to operate forms, prevent misuse and understand website performance. Any future analytics or advertising tools should be reflected in this policy before they are activated.
External services and links
Third-party websites and services have their own privacy practices. Review their policies when following an external link or using a separate application.
